Tenants

  • When can I schedule a showing?

    For your convenience, we offer self-showing tours. Please contact us to schedule a viewing.

  • Who needs to fill out an application?

    Anyone who will be signing the lease should fill out an application and pay the non-refundable application fee.

  • What are the move-in fees?

    Yes. As part of your rental application, we will be requesting background checks from TransUnion that include a criminal, eviction, and credit history. 


    If you have any concerns about what may be on the background check, please discuss this with us prior to paying for the rental application.

  • Do you require a security deposit?

    Move-in fees are due at lease signing and include security deposit, first month's rent (and depending on your application last month's rent too) and a $150 administrative fee. Please contact us for pet fees.

  • How long is the lease term?

    We offer a 12 month lease, usually with an option to renew.

  • How quickly can I move in?

    We will work to get you moved in according to the timeline that works best for you. Your move in date depends on the status of the property you will be leasing.

  • What does the tenant portal do?

    The Tenant Portal is an online tool provided for you at no cost. You will be able to:

    1. Pay your rent online.
    2. View your previous and upcoming payments.
    3. Add your renter's insurance information (if needed).
    4. Submit and track maintenance requests.

  • What are the requirements to rent?

    To ensure a comfortable fit, we ask that the total household income is at least 3x the monthly rent and that you have no evictions in the last few years. If you are worried about not being approved due to your credit score, give us a call! We understand the struggles of getting back on track with your credit so we analyze each case individually.

  • If something is broken, will you fix it?

    We will always fix everything that is our responsibility as outlined in your lease agreement. 


    If there are any damages that are not covered, please let us know and we may have a contractor that we can recommend.

  • How often is rent due and how can I pay it?

    Rent is due on the 1st of each month.


    You can make monthly rent payments through our tenant portal, DoorLoop, using credit card, debit card, or your bank account.


    Alternatively, you can deposit a personal check, certified check, or money order to your landlord by visiting the bank.

  • How do I access my Tenant Portal?

    Once your lease is signed, you will receive an automated invitation to your email within 24 hours. If you do not receive an email to join DoorLoop please contact us. You can also click here to watch a video on using the portal.

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